Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an experience with an offshore sportsbook we cover? Here's how to reach the team behind revrobschenck.com, and what we can realistically help with.
How to reach the Offshore Sportsbooks team
The best way to contact us is by email at [email protected]. We read every message and aim to reply within a few business days, though response times can vary depending on volume. When you write in, it helps to include which sportsbook or page you're asking about, along with any relevant detail — this lets us look into it properly rather than going back and forth.
What we can help with
- Corrections or updates to information on a review — bonus terms, licensing details, or anything that looks out of date
- General feedback on your experience with a sportsbook featured on the site, whether that's about payout speed, customer support, or how a promotion actually played out
- Questions about how we rank and assess offshore sportsbooks, including the criteria behind our comparisons
- Suggestions for sportsbooks or topics you'd like to see covered
- Reports of broken links, outdated offers, or technical issues on the site
What we can't do
We're an independent review and comparison site, not a sportsbook, a payment processor, or a customer support desk for any operator listed here. That means we can't access your betting account, process a deposit or withdrawal, resolve a dispute over a bet outcome, or intervene in a payout delay with any offshore sportsbook. If you're having a problem with an account — a stuck withdrawal, a bonus that wasn't credited correctly, or a dispute over a wager — that has to go through the sportsbook's own customer support first, since revrobschenck.com has no authority over how operators licensed in Curaçao, Panama, or Costa Rica manage individual accounts.
It's also worth remembering that offshore sportsbooks sit outside US state regulation, so there's no state gaming commission or licensed dispute-resolution body to escalate to the way there would be with a regulated domestic operator. Reading up on responsible gambling tools and knowing the limits of what an offshore operator will and won't guarantee is part of using these sites with eyes open.
Before you write in about a specific sportsbook
If your message relates to one of the offshore sportsbooks we review — say Lucky Rebel, Bovada, or BetOnline — a quick check first can save time:
- Check the sportsbook's own help center or live chat, since account-specific issues are resolved there, not by us
- Confirm whether your query is about our editorial content (ratings, bonus terms as we've listed them, market coverage) or about your personal account activity
- Have your account details ready if you're contacting the sportsbook directly — we won't ask for or need this information ourselves
We don't request personal account information, passwords, or deposit details by email, and you should never share those with anyone claiming to represent this site.
Feedback that shapes our reviews
Our ratings and rankings — like those covering Lucky Rebel, Bovada, BetOnline, BetNow, and the other sportsbooks we track — are built from research into odds, payout reliability, banking options, and reputation. Reader feedback is one input we take seriously alongside that research. If you've withdrawn funds from an offshore sportsbook, dealt with their support team, or noticed a bonus's rollover requirements didn't match what was advertised, telling us about it helps keep our comparisons grounded in real outcomes rather than marketing copy.
A note on age and responsible use
Offshore Sportsbooks is intended for adults of legal betting age (21 or older in most US states, though you should confirm your own state's minimum). We don't provide advice on placing bets, and nothing on this site should be read as a guarantee of winning or a reliable way to make money. If gambling has stopped feeling like entertainment, the National Problem Gambling Helpline is available at 1-800-GAMBLER, and our responsible gambling page has further tools and resources, including guidance on self-exclusion where offshore operators offer it.
Other ways to learn more about us
If you're curious about who's behind this site and how we approach reviewing offshore sportsbooks, our About Us page covers that in more detail. Our Terms and Conditions page sets out the legal basis on which the site operates and what our content is — and isn't — meant to be used for.